Privacy Policy

Who we are

A Labor of Love

So much tender loving care goes into the creation of each embroidery design you will find here JoStitch from carefully chosen cheery colors, precisely punched designs, or various appealing textures and fills. Designs are our passion.

We take pride in our designs and we love it when you share your embroidery with us. From nursery rhymes to holiday themes, our work aims to capture the spirit of all of your moods, moments, and memories.

designs by JoStitch offers high-quality designs at prices that allow you to take on as many projects as you want. We even offer a wide variety of designs for you to sample at no charge! Take a look at our free designs page.

Thank you for visiting our website. We look forward to seeing what you create with our designs!

We have been adding tutorial videos to our YouTube Channel for our new in the hoop projects!

Our customers are always asking us what we use for products in our projects and embroidery so we will share links to where we get some of our items.
Download your designs instantly!

Customer service via email hours:

Monday-Friday: 9am-6pm MET
CLOSED weekends and major holidays

More About Us

In 2006, I started learning the art of embroidery. Although he had never tried this before, he was inspired and began developing his experience from working in the Marly’s office to creating his own logo. Joe taught herself how to operate, maintain and nurture this new talent. This led to the creation of JoStitch Shop, everyone’s favorite one-stop shop for all types of embroidery.

The designs began to gain popularity and JoStitch was recognized at local pop-ups and fairs for its standout, oriental-themed designs. After getting requests to include baby clothes, JoStitch introduced its second line of custom items, making JoStitch the go-to destination for newborn gifts.

JoStitch decided to develop and take the business to the next level. At this point, JoStitch had various collections, ranging from home decor to towels, children’s clothing, curtains and dresses with the aim of including embroidery in everything they designed and produced.

JoStitch soon moved to a larger workshop to meet the growing demand for products through online ordering services. The studio serves digital designs worldwide and has recently launched a section on its website to enable instant customization if clients have special designs.

JoStitch’s loyal customers keep coming back Due to the fact that the JoStitch team strives for the best quality designs, you can count on JoStitch’s quality to remain upscale and untarnished.

At JoStitch, you can shop available products, build your own design, customize your gifts, and most importantly, you can count on us to deliver the highest quality possible every time

Privacy Policy

Designs by JoStitch Website Privacy Statement
This document was last updated on 1/1/2024

ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
Designs by JoStitch is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.jostitch .com, you acknowledge and fully understand Designs by JoStitch Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

INFORMATION WE COLLECT AND HOW WE USE IT
Designs by JoStitch collects certain information about its users either directly from our Web Server logs, from personal information users, and/or with Cookies.

Web Server Logs

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

Your Internet protocol address
Number of links you click within the site
Date and time of your visit
Name of your Internet service provider
Web page you linked to our site from
Pages you viewed on the site

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Any financial information we collect is used only to bill you for the designs you purchased. When you purchase embroidery designs on our site, we will request some personal information such as name, address, email, and telephone number.

This information is not used in any other way and is never shared with any other companies, with the exception of any copyright infringement of our embroidery designs.

Your credit card information is NEVER stored anywhere by us on or off of our website. We also accept PayPal Payments. Our website is secured with our SSL choice, Comodo

LINKS

www.jostitch.com contains links to other sites and is not responsible for the privacy practices or content of these other sites.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Designs by JoStitch has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

ORDERS/ NEWSLETTER

Designs by jostitch will automatically send our newsletter to customers. If you wish to unsubscribe from this newsletter, simply use the link at the bottom of the email to unsubscribe, or email us at support@jostitch.com with “remove” in the subject line.

Our website maintains an order history for each customer, which is accessible by the customer login into the website and clicking “my account” at the top of any given page. It is strictly for the customer’s convenience and is not available to anyone else.

CONTACTING US

If you have questions regarding our Privacy Statement, please contact us at support@jostitch.com

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