Designs What brand of thread do you recommend? We use mostly Floriani Polyester these days. We also love and use Robison Anton Polyester and Madeira. Of course, there are many great threads available on the market. Are your designs manually digitized? YES! All of our designs are manually digitized. Great care is taken in state of the art software to precisely digitize each design with accuracy, minimization of unnecessary jump stitches, and proper settings to ensure a delightful stitch out for you. Are your designs test stitched? YES! Absolutely. Every single design at Designs by JoStitch has been thoroughly tested by our *in house dedicated testers* and stitched repeatedly until they are satisfactory for release. In the very rare event that you have any issues, it is most likely due to a factor that we can easily assist you with. This is often due to stabilizing, materials, or machine tension. However, please do not hesitate to contact us at support@jostitch.com with any issues and our friendly support staff will assist you. What thread brand is used on your color charts? The primary purpose of a color chart is to show you which part of the design is stitched at each color stop. Many of our design files are applique designs or ITH projects, so your thread choice will depend on the fabric you use. The same philosophy holds with our embroidery designs – it is NOT imperative that you use the exact same thread colors on the chart. In fact, when we stitch samples we rarely follow it exactly ourselves! The beauty of custom embroidery is getting to create a unique pr… Embroidery Machine Formats Will your designs work on my machine? While we are unable to give advice on specific machines and software, your machine should accept one of the formats that we offer. We provide our designs in all major machine formats including dst, exp, hus, pes, dsb, vp3, xxx and cdr Laser. You will need to know your machine’s maximum stitch field. We offer multiple design sizes as often as possible, but some of our large monograms and ITH projects simply will not work in a 4×4 hoop, for example. Be sure to read listings carefully to make sure your machine has the capacity to stitch the design files included. Refer to the “Size and Stitch Counts” information for details. You will need the appropriate hardware/software to use the designs. After downloading to your computer, you must know how to extract files from the zip and then transfer the designs from your computer to your embroidery machine. For assistance in transferring designs to your machine, and other operating questions, please refer to your manual or embroidery machine dealer. Which machine formats are available? Our design sets are offered in eleven major machine formats: art, DST, EXP, HUS, PES, DSB, VP3, XXX and CDR Laser. all ELEVEN formats in one zip file. Once unzipped, the formats are neatly separated and labeled in subfolders for your convenience. Alternatively, during the download process you may opt to download only your preferred format. BX format for use in Embrilliance Embroidery Software IS included for all embroidery fonts, unless otherwise specified on the product details page I don’t know what format I need… do you? Here is a handy chart of common machine brands and formats: DST – Tajima machines DSB – Barudan machines EXP – Melco machines HUS – Viking, Husqvarna machines PES – Brother, Baby Lock, Bernina machines VP3 – Husqvarna, Pfaff XXX – Singer, Compucon machines CDR – Laser machines All formats are now included in your downloaded file I have two embroidery machines. Can I purchase my designs in two formats? Our system now includes all major formats in your download file. If you made a prior purchase on our old website, please log into your account and re-download where you will find all available formats |